Overview
Nu-Life Blinds is a trading name of Nu-Life Furnishings Ltd. Our company registration number is 10210113. Our VAT registration number is 571046653. Our company address is Unit 17 Riverside View, Wickham Market, Woodbridge, Suffolk, IP13 0TA. Our contact details are Tel: 01728 747745 or email: info@nu-lifeblinds.co.uk
Introduction
These Terms and Conditions govern the sale of blinds by Nu-Life Blinds (“we”, “us”, “our”) to trade customers (“you”, “your”) via our online platform. By placing an order, you agree to be bound by these Terms and Conditions.
Products
All product images used in our printed brochures and online are for illustration purposes only. We cannot guarantee that the colour/finish of the products will be accurately reflected in the printed/online images. We recommend that you request samples, before placing an order, to check colour/finish.
The products you receive from us must be of satisfactory quality, fit for the intended purpose and must conform to any descriptions given.
We take great care to ensure that all our products are packaged carefully, and we reuse packaging materials where possible.
All product descriptions are subject to change, without prior notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.
Child Safety
To comply with legislative requirements aimed at reducing the risk of strangulation in young children, any goods ordered that include safety devices must be installed in accordance with child safety regulations. It is your responsibility to ensure these devices are properly fitted.
Orders
All orders placed through our website are subject to acceptance and availability.
Once an order is confirmed, you will receive an order confirmation email. At this point we have entered into a contract with you.
It is your responsibility to ensure that all order details, including measurements, are accurate. We accept no responsibility for any orders placed with incorrect information.
All orders are made-to-measure and therefore cannot be amended or cancelled once production has commenced.
Pricing and Payment
All our prices online or in our printed materials are listed in GBP and are exclusive of VAT unless stated otherwise.
We reserve the right to change prices without prior notice.
Payment must be made in full at the time of order placement via our payment gateway TakePayments.
Payments can be made by debit card, credit card, Apple Pay and Google Pay.
Delivery
All orders are despatched for delivery on the next working day. We are not liable for delays caused by third-party couriers or unforeseen circumstances.
Delivery is deemed complete when the goods are delivered to the address specified in your order.
You must inspect the goods upon delivery and report any damage or discrepancies within 48 hours. If the packaging is damaged upon delivery, please sign for as damaged and let us know.
We deliver to mainland UK. We do not currently deliver to Northern Ireland.
Returns and Cancellations
As our blinds are made-to-measure, returns or cancellations are not accepted unless goods are faulty or incorrectly supplied. Please contact us if you need help with measuring blinds, before placing an order. If the blind does need to be re-made (or repaired where possible) due to damage in transit or a manufacturing fault, a like for like replacement will be made to the exact same specifications as the original order, as soon as possible. Please note we may request images of any damage, faults or defects for inspection and quality control purposes. It may take up to ten working days to collect, inspect and feedback the results of the inspection.
Any claims for faulty or incorrect goods must be made in writing (email) within 48 hours of delivery. We reserve the right to repair or replace defective goods at our discretion.
goods must not be installed if you identify faults; installation constitutes acceptance.
You may cancel a contract if we notify you about a pricing error or an error with the description of the products. You may cancel a contract if we miss a delivery deadline, which you informed us about at the time of your order, and we accepted your order on that basis.
Warranty
We provide a 2-year warranty on all blind products. This warranty excludes damage due to misuse, incorrect installation, or normal wear and tear. Any warranty claims must be supported with evidence, including photographs if requested.
Limitation of Liability
Our liability is limited to the value of the goods supplied.
We are not liable for indirect, consequential, or incidental damages or injuries arising from the use or inability to use our products.
Intellectual Property
All content on our website, including images and text, is the intellectual property of Nu-Life Blinds and may not be used without our written permission.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.